Privacy Policy
Collection of Personal Information
We may collect personal information including, but not limited to:
- Name
- Phone number and email address
- Address or project location details
- Information submitted via enquiry or contact forms
- Any other information voluntarily provided
We may also collect non-identifiable information such as IP address, browser type, and website usage data for analytical purposes.
Purpose of Collection
- Responding to enquiries and consultations
- Providing aluminium and glazing services
- Communicating project-related information
- Improving website functionality and customer experience
Use and Disclosure
- With your consent
- Where required or authorised by law
- To service providers assisting us in business operations (who are required to protect confidentiality)
Data Storage & Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored securely, both electronically and physically, in accordance with industry standards.
Access & Correction
You may request access to personal information we hold about you or request corrections if the information is inaccurate, outdated, or incomplete. Requests can be made by contacting us using the details on our website.
Cookies & Website Analytics
Our website may use cookies to enhance user experience and analyse website traffic. You may disable cookies via your browser settings; however, some website features may not function correctly.
Overseas Disclosure
Havenview does not intentionally disclose personal information to overseas recipients unless required for service delivery or permitted by law.
Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us to lodge a complaint. We will investigate and respond within a reasonable timeframe.
Changes to This Policy
We reserve the right to amend this Privacy Policy at any time. Updates will be published on this page and take effect immediately.
Consent
By using this website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as outlined above.